International management – cross cultural training THE netherlands (1 day)
 

professional environment and values

1.    Companies in the Netherlands
•    Business context: economic fabric, large groups, etc.
•    Economic mindset: openness and capitalism

2.    Dutch professional values
•    Equality and individualism 
•    Free expression and sense to compromise 
•    Operating mode: pragmatism and responsibility
•    Separation of personal life/professional life

Communicating effectively the dutch

3.    Dutch communication styles
•    Direct communication: how to do it
•    Greeting: the absolute informal, but beware...
•    Business etiquette; errors to avoid (for the French)
•    Expected behaviour: neutrality and subdued emotions
•    Respect and status: individual competences versus seniority

4.    At the workplace
•    Transparency for all: the importance of information transfer
•    Making a case and be convincing
•    The meeting: prepared, organised and focused on the action and the result

Managing teams and projects

 

5.    Management practices and tools
•    Flexible structures, few hierarchical levels
•    Management style: facilitator and coach
•    Decision-making
•    Working style: simple but respected procedures
•    Rationalisation of working time: structured and planned
•    Development of colleagues: how to manage ambition
•    Managing the need for colleagues to take the initiative

6.    Operational applications
•    Advice when starting a job
•    Action plan